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About Us
About Us
In Business Since 2017
We are the Green Clean Team , a small, locally, owned cleaning company and since 2017, we advocate for friendly cleaning products to provide a healthy, non-toxic and natural environment for our clients and their guests, our only intention is to leave your home with the highest cleanliness standards and your face with a happy smile .
Must of our clients ike the dedication we bring to every home. Leaving them, with a clean, healthier and with a nice smelling by using our fragrances and cleaners , making your living space more pleasant and enjoyable.
Notice to customer:
Due to the recent outbreak of the coronavirus, we might be using , strong disinfecting products and a hospital-grade disinfectant to fight against viruses and bacteria in all homes.
Why Us
Why Choose Us
- Professionalism: A cleaning company should have trained and professional staff who perform their work efficiently and punctually. They should maintain high standards of quality in all their services.
- Flexibility: Each client has different requirements and schedules. A cleaning company should be flexible and adapt to the specific needs of each client, offering customized schedules and services.
- Trust and security: The cleaning company should be trustworthy and secure. This involves having a rigorous selection process for their staff, as well as ensuring the confidentiality of information and the security of clients’ belongings and properties.
- Use of appropriate products and techniques: It is important for the cleaning company to use suitable products and techniques that do not harm the environment or people’s health. The use of non-toxic products and efficient cleaning techniques contributes to a healthier environment.
- Customer service: A successful cleaning company should provide excellent customer service. This includes clear and effective communication, listening to customer needs, and resolving any issues or concerns promptly and satisfactorily.
- Competitive pricing: Offering competitive and transparent prices is another important benefit. Customers should get fair value for their money and have the assurance that they are getting a quality service at a reasonable price
Team
On-the Job Information
Arrival Times
We will typically provide a one hour block for an arrival time to accomodate scheduling uncertainties.
Please ensure alarms are off when we enter your home or provide us with a unique access code for us to disable on arrival and enable on departure.
We are happy to provide additional services but we try to plan to meet your expectations so let us know prior to any scheduled appointment.
If you are unhappy with your service, please let us know within 24 hours and will come back and fix it. If you are still unhappy for any reason we will issue you a credit for future work.
We take great care in your place and understand that responsibility but sometimes accidents happen. For antiques, hard-to-replace or one-off items we recommend they're stored in a sate location or you let us know to avoid certain items / areas. We cannot be liable for items not stored safely. Please let us know within 24 hours of the service of any breakages..
Our Employees are contractually prevented from working privately for our Clients. Any clients soliciting our Employees for private work will be charged a solicitation fee of $3,500.
We take your privacy seriously and require all Employees maintain confidentiality.
Our Employees are unable to move objects weighing more than 25lbs. If we need to clean behind your fridge or behind heavy furniture items please move them prior to arrival. Our Employees will bring a ladder or extension pole where requested.
Our Employees do not handle hazardous chemicals, biohazards or animal waste. We also require you lock firearms away
Offering environmentally-friendly cleaning services to residential & commercial clients throughout Charlotte.
Customer Service, Training, Quality Control and Motivated Employees help make us the best choice.
The Green Clean Team difference is driven by:
Employing experienced cleaners
Insuring for your safety and ours
Training programs
Routine quality control audits
Friendly customer service
Environmentally friendly and allergy free products and techniques